Teamlead Service Switzerland (m/f/d)

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Date: Aug 12, 2025

Location: CH

Company: EVERNEX

Evernex is specialized in the maintenance of IT infrastructure around the world, using a comprehensive range of services from maintenance, to Spare as a Service – SPaaS™, but also additional services such as recycling, secure data disposal, data center removal and relocation, library repair, IT hardware rental and financial solutions.

Evernex provides three-quarters of its business services internationally and covers over 170 countries across the globe.

Evernex is currently looking for Teamlead Service Switzerland (m/w/d) to join our team in Switzerland. As the regional service manager, you would be resonsible for all technicians in Switzerland, coordinationg their tasks and supporting them with your knowledge in IT hardware.

 

Your responsibilities

  • Personnel responsibility for the Service Team Switzerland

  • Creation, Creation, provision and maintenance of operational key figures

  • Collaboration in the Service Team Switzerland

  • Alignment of Service / Sales in the region

  • Ensuring service quality and customer satisfaction in the region

  • Responsibility for resource planning

  • Collaboration with Sales

  • Shared responsibility for profitability in the department

  • Ensuring / adherence to work processes

  • Support / controlling of complex projects in the IT environment environment

  • Maintaining external tools

  • Controlling service quality

  • Helping to ensure that spare parts are kept in stock and that minimum stock levels are maintained in accordance with current maintenance contract requirements

  • Supporting the professional and personal development of employees

  • Promoting active collaboration within the team and with other transnational service regions

     

Our requirements

  • Completed training in the IT sector or comparable professional experience

  • Management experience

  • Very good technical understanding and quick comprehension

  • Confident and friendly appearance

  • Independent action and decision-making within the decision-making authority

  • Strong teamwork and communication skills

  • Ability to efficiently plan and organize work processes

  • Conscientiousness

  • Accurate work

  • Ability to work under pressure and organizational talent

Find more about us: https://www.evernex.com/
Follow us on LinkedIn: https://www.linkedin.com/company/evernex/