Field Engineer (m/w/d) - Salzburg Area

At Evernex, we’re a global leader in third-party maintenance, helping businesses optimize costs and maximize the ROI of their data center infrastructure (servers, storage, and network equipment). With our presence in 165+ countries, over 330 forward-stocking locations for spare parts, and 24/7 technical support, we’re the trusted partner for IT departments worldwide.  

As IT continues to evolve, so do we! With our recent acquisitions of Integra, XSI, Maminfo,  StorEx (Pty) Ltd and Ultra Support, we’re well on our way to becoming one of the world's largest and most experienced TPMs

Our Mission

At Evernex, we believe that the millions of IT components discarded every year deserve a second life. That’s why we step in and give them a new purpose. From hospitals to banks to airports, we ensure that critical systems remain operational and help companies save costs while contributing to the protection of our planet. With teams around the world—from Paris to Melbourne, from Dubai to São Paulo, from Casablanca to Kuala Lumpur—we’re building a future where IT is greener, smarter, and more sustainable. How does that sound to you? 

Find out more on our website!

Why Your Work Matters – and What You’re Making a Difference With

Our field engineers are reliable technical contacts who support customers through targeted troubleshooting and precise documentation of service cases—both remotely and on-site. They take responsibility for technical issues and projects, promote proactive maintenance solutions, and contribute to Evernex’s ability to deliver world-class IT services globally through cross-functional collaboration and continuous professional development.

Your responsibilities will include the following:

• Providing technical field support to customers
• Troubleshooting, testing, and resolving issues with devices and IT systems in data centers
• Conducting detailed technical analysis at the 1st to 2nd level
• Communicating with the customer’s technical contacts
• Detailed documentation of activities performed in Salesforce and the Field Service App
• Performing preventive maintenance
• Supporting the execution of customer projects
• Participating in technical on-call duties

What Makes You the Ideal Employee

We are looking for someone who combines knowledge, experience, and passion:

• Training as an IT systems electronics technician, IT technician, or comparable training is desirable; alternatively, several years of professional experience in the described field
• Basic training in electrical engineering required
• At least 2–3 years of professional experience in the described field
• Strong technical understanding and the ability to perform independent technical analysis and problem-solving
• Affinity for hardware and knowledge of manufacturers such as IBM, HP, DELL, or similar for maintenance and service
• Ability to work independently and a customer-oriented approach
• Willingness to cover technical on-call duties
• Good written and spoken German and English skills
• Good MS Office skills
• Class 3 (Class B) driver’s license

Find more about us: https://www.evernex.com/
Follow us on LinkedIn: https://www.linkedin.com/company/evernex/