Field Engineer- Talent Pipeline

Note: We’re proactively identifying strong profiles for future openings, this position is not immediately available.

🌍 OUR MISSION 

At Evernex, we believe millions of IT parts thrown away each year deserve a second life. That’s why we step in and give them a new purpose. From hospitals to banks to airports, we ensure critical systems stay operational while helping businesses reduce costs and minimize environmental impact. 

With teams across the world — from Paris to Melbourne, Dubai to São Paulo, Casablanca to Kuala Lumpur — we are building a future where IT is greener, smarter, and more sustainable. How does that sound to you? 

More information is available at www.evernex.com 

🌱 Why this role matters 

Our Field Engineers serve as trusted technical experts, supporting customers through targeted troubleshooting and precise service documentation, both remotely and on-site. They take ownership of technical issues and projects, promote proactive maintenance solutions, and contribute through cross-functional collaboration and continuous learning to deliver world-class IT services globally.

✨ How will you make an impact? 

You are responsible for, but not limited to: 

• Provide on-site technical customer support 

• Troubleshoot, inspect, and resolve issues on equipment and IT systems in data centers 

• Deliver detailed technical analysis (1st to 2nd level support) 

• Communicate with the client’s technical contacts 

• Manage and follow up on manufacturer warranty cases 

• Document all performed activities in Salesforce and the Field Service App 

• Perform preventive maintenance 

• Support the execution of customer projects 

• Participate in technical on-call rotations 

🎯 What makes you a great fit 

We are looking for someone who combines knowledge, experience, and passion: 

• Training as an IT systems electronics technician, IT technician, or comparable qualification 

• At least 2-5 years of professional experience in the described field of work 

• Good technical understanding and the ability to independently analyze and solve technical problems 

• Affinity for hardware and knowledge of manufacturers such as IBM, HP, DELL, or similar in the areas of maintenance and service 

• Independent work ethic and customer-oriented approach 

• Willingness to participate in on-call technical services 

• Good written and spoken German and English skills 

• Good MS Office skills 

• Class B driver's license 

💚 Why You’ll Love Working Here 

Join Evernex and you’ll contribute to meaningful global operations that support sustainable IT lifecycle management. 

We keep things collaborative and people focused — less hierarchy, more teamwork. You’ll find trust, flexibility, and the opportunity to take ownership of your role. 

And along the way, you will: 

• Work for a global leader in sustainable IT solutions. 

• Be part of a multicultural and fast-paced environment. 

• Grow through continuous learning and development opportunities. 

• Contribute to a greener and more responsible IT industry.